Practical info about Dormio Resort Obertraun

Pets: Pets are very welcome at Dormio Resort Obertraun. The surcharge for pets is € 39.50 per pet, per stay.

Payment options: If you select a booking with a flexible price, 50% of your booking must be paid now and the remaining 50% must be paid no later than 14 days before arrival. If you select a booking with a standard price (the booking cannot be cancelled, refunded or changed), the full amount will be due immediately. During the booking process, you will be transferred to our payment provider, where you can make the payment online.

Deposit: You may be asked to pay a deposit. The deposit can be paid by PIN or with credit card. The sum will be paid back later, once checks have been completed. The amount of the deposit is based on the maximum number of guests per accommodation unit or the number of accommodation units you are hiring: the deposit for accommodation units for 4-10 guests is € 300; the deposit for accommodation for 16 guests is € 500 and when you book 2 or more accommodation units the deposit is € 500.

Service charges: The service charges include the costs of the obligatory final cleaning*, the use of bed linen and towels and beds made up on arrival. This means your holiday starts immediately!

* Are you staying in a hotel room or in the Altaussee Room (Luxury)? Your accommodation will be cleaned daily.

Preferential booking: Do you have a specific accommodation as a preference that you would like to book? If so, contact our Contact Center by phone. Placing a preferential booking may be subject to a surcharge.

General terms and conditions: You can read our general terms and conditions on this page.

Fireworks-free: Dormio Resort Obertraun is a fireworks-free resort. We cannot completely exclude possible noise disturbance from outside the resort and there is no enforcement.

Other: On November 18 and 19, the restaurant will be closed.